Programs

Sales · Facilitator-led

Sales Onboarding

The company, the product and the first calls, in seven rooms over four weeks.

A four-week program for new sales hires in their first month, assigned by the sales manager who hired them or an enablement lead, built on Renatus. One research room and six simulation rooms · Four weeks, one or two rooms a week, with the product manual attached · Unlimited attempts · Ongoing thereafter.

4 weeks · 7 rooms · Total time 45 min

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Who it's for
New sales hires in their first month: account executives, business development and inside sales reps, field reps and sales engineers who have never sold this product; one hire or an intake.
Cadence
4 weeks
Format
Facilitator-led
Program sessions
4

Who it's for

New sales hires in their first month: account executives, business development and inside sales reps, field reps and sales engineers who have never sold this product; one hire or an intake.

Output

  • A sourced profile of the employer with a confidence rating on every section, and the prospect questions the hire needs an answer to before the first call
  • A scored report after every simulation, with the moment that earned each score and one recommended focus, and every product answer checked against the manual in three rooms
  • A trajectory across every attempt, with Product Knowledge Drill retaken at ninety days on the same settings, and for the manager a Ren summary of each hire and a team report
  • Scored against published frameworks: Enterprise Deal Qualification and Consultative Question Sequencing for Sales Discovery; the other five simulations score against their own published rubrics, and the company report rests on named, cited sources

Program contents

  1. Company knowledge — Company Profile
  2. Product fluency · Opening the conversation — Product Knowledge Drill · Phone Cold Call
  3. Running discovery · Showing the product — Sales Discovery · Product Demo
  4. Handling objections · Asking for commitment — Objection Handling · Closing and Commitment

How the program works

A four-week program for new sales hires in their first month, assigned by the sales manager who hired them or an enablement lead, built on Renatus. One research room and six simulation rooms · Four weeks, one or two rooms a week, with the product manual attached · Unlimited attempts · Ongoing thereafter.

The rooms

Company Profile

Research

Set-up: the name of the company to profile, the geographic region or country where it primarily operates, and the hire's relationship to the company, which is new sales hire.

Product Knowledge Drill

Simulation

Calibration: role title, product tenure (first month, first year, experienced or product specialist), industry or sector, and a brief description of working context; the organisation website and the designated sales reference as options.

Phone Cold Call

Simulation

Calibration: role title, sales role (BDR or SDR, AE, Senior AE or Enterprise rep), industry or sector, and a brief description of working context; the organisation website as an option.

Sales Discovery

Simulation

Calibration: role title, sales role (BDR or SDR, AE, Senior AE or Enterprise rep), industry or sector, and a brief description of working context; the organisation website as an option.

Product Demo

Simulation

Calibration: role title, demo role (sales engineer, AE, product specialist or founder), industry or sector, and a brief description of working context; the organisation website and the designated sales reference as options.

Objection Handling

Simulation

Calibration: role title, sales role (BDR or SDR, AE, Senior AE or Enterprise rep), industry or sector, and a brief description of working context; the organisation website and the designated sales reference as options.

Closing and Commitment

Simulation

Calibration: role title, sales role (BDR or SDR, AE, Senior AE or Enterprise rep), industry or sector, and a brief description of working context; the organisation website as an option.

Why this program exists

A new sales hire is expected to sell a product they have never sold to buyers they have never met, within weeks of arriving. This program prepares them through research and simulation, run by the sales manager who hired them. Ren researches the company from public sources so the hire sees it the way a prospect does, then plays the buyer at every stage of a first deal: the sceptical prospect who checks every claim against the manual, the buyer who answers the phone busy and unimpressed, the demo audience with three priorities they have not named, and the late-stage buyer who likes everything and commits to nothing. Every scene is built from the hire's role, product and market, and moves with what they say.

What you'll achieve

  1. A sourced profile of their employer with a confidence rating on every section, and the three things a prospect could find that the hire needs an answer to
  2. Rehearsal of every stage of a first deal, from the product question to the ask, with a buyer who pushes back and a manual that checks the answers
  3. A scored report after every simulation: each dimension with the moment that earned its score, strengths, development areas, blind spots where the evidence shows them, and one recommended focus
  4. Unlimited attempts at every room, each a different scene calibrated to their current role, scored on the same dimensions and charted against every attempt before it

At a glance

Who it's for
New sales hires in their first month: account executives, business development and inside sales reps, field reps and sales engineers who will demo. Every simulation calibrates to sales role, product tenure or demo role, so one intake can hold a BDR and a senior AE and each meets a buyer built for their level. It is assigned by the sales manager who hired them or an enablement lead, and runs for one hire or an intake. It assumes the hire has never sold this product, and that the company has a product manual, price list or battlecard to attach.
Cadence
4 weeks
1
Company knowledge · Company Profile · Read the reputation section; read the three things a prospect could find
2
Product fluency · Opening the conversation · Product Knowledge Drill · Phone Cold Call · Read Accuracy and Handling the Unknown; read Opener and Brush-off Handling
3
Running discovery · Showing the product · Sales Discovery · Product Demo · Read Listening and Disqualification; read Priority Discovery and Honesty on 'Can It Do X?'
4
Handling objections · Asking for commitment · Objection Handling · Closing and Commitment · Read Explore Before Responding and Response Truthfulness; read Holding the Ask; read the Ren summary; set the ongoing plan

Session by session

1

Week 1: Company knowledge

Know the company the way a prospect who looks it up does, before the first call with a buyer who has.

2

Week 2: Product fluency · Opening the conversation

Answer a sceptical prospect accurately about what the product does, what it costs and where it stops

The company, the product and the first calls, in seven rooms over four weeks.

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