Financial Adviser

Who it's for

Financial planners, investment advisers, mortgage brokers, insurance advisers and paraplanners in regulated firms, from paraplanner to principal.

Output

• A scored report after every room, with the moment that earned each score and one recommended focus
• A trajectory across every attempt, and a rehearsed account of a recommendation given from the file
• For the manager, a Ren summary of each adviser and a team report
• Scored against published frameworks: Fiduciary Duty, the Suitability Standard, Know Your Customer, Behavioural Finance (Thaler and Kahneman), Rest's Four Component Model, Bounded Ethicality (Bazerman and Tenbrunsel), High-Stakes Dialogue, Care and Challenge and source-monitoring research

Program contents

1. Suitability judgement · Regulatory knowledge — Financial Advice · Test your knowledge
2. Fee and product objections · Ethical judgement — Objection Handling · Ethics Test
3. Candour under pressure · Accountability for advice — Difficult Conversation · Hearing Preparation

How the program works

A weekly program for financial planners, investment, mortgage and insurance advisers and paraplanners, assigned by a practice manager or compliance lead, built on Renatus. Six simulation rooms · Three weeks, two rooms a week · Unlimited attempts · Ongoing thereafter.

The rooms

Why this program exists

Advisers carry a client's money and a client's trust into a room where the client wants a product that does not fit, a couple disagree in front of them, a fee objection lands before value has been shown, or a recommendation carries a commission nobody has mentioned. This program prepares them through simulation. Ren builds each scene from the adviser's real role, level, specialism and regulatory jurisdiction, and plays every person in it, so every client is new and the scene turns on what the adviser decides.

What you'll achieve

1. Rehearsal of a full client scene, as often as they want it: the client who evades, the objection before value, the ethical line, the hard conversation, the file under review
2. A scored report after every room: each dimension with the moment that earned its score, what worked, strengths, development areas, blind spots where the evidence shows them, and one recommended focus
3. Unlimited attempts at every room, each a different scene calibrated to their current level and specialism, scored on the same dimensions and charted against every attempt before it, for as long as they are advising
4. An account of a recommendation from the file, rehearsed before it counts

At a glance

Who it's for

Financial planners, investment advisers, mortgage brokers, insurance advisers and paraplanners in regulated firms, from paraplanner to principal. Every room calibrates to role, level, specialism and jurisdiction, so one cohort can include a paraplanner drafting under supervision and a principal who signs off other people's advice. It assumes participants already hold their qualifications and know the rules they work under. It rehearses the judgement those rules are applied with, and scores it the same way every time.

Cadence

3 weeks

1

Suitability judgement · Regulatory knowledge · Financial Advice · Test your knowledge · Read Client Understanding and Suitability Judgement; read Handling the Unknown

2

Fee and product objections · Ethical judgement · Objection Handling · Ethics Test · Read Explore Before Responding and Response Truthfulness; read Ethical Recognition; read the Ren summary across four rooms

3

Candour under pressure · Accountability for advice · Difficult Conversation · Hearing Preparation · Read Directness vs Empathy and Knowledge boundaries; read the team report; set the ongoing plan

Session by session